Frontier wants to be like other airlines...
Let's see how they really compare.
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Want to share your thoughts on the new elite changes?
Frontier Airlines recently announced sweeping changes to their loyaly program to allign with the "other guys" by cutting loyalty program earnings by up to 90% on basic fares, while also removing Elite Status benefits at every tier level. Press content from the airline talks about "enhanced benefits" but loyal customers can see what's happening.
These changes send one clear message:
"America's Greenest Airline" is only after your green.
Click an icon below to see how Frontier compares to other U.S. Airlines
Updated Elite Status Benefits
Beginning January 1, 2027 Elite Status members receive the following benefits at no extra cost
Elite Silver
15,000 Points
Group 4 Boarding
Priority Customer Care
Family Pooling*
Elite Gold
25,000 Points
Group 1 Boarding
Carry On Bag
Priority Customer Care
Family Pooling*
Elite Platinum
50,000 Points
Group 1 Boarding
Carry On Bag for all passengers on booking
50 lb Checked Bag for all passengers on booking
2 One-Time-Use Companion Certificates
Pet In Cabin Fee Waiver
Priority Customer Care
Family Pooling*
Elite Diamond
75,000 Points
Preboarding
Carry On Bag for all passengers on booking
2x 50 lb Checked bags for all passengers on booking
Unlimited Companion Travel
Pet In Cabin Fee Waiver
Priority Customer Care
Family Pooling*
*Family Pooling is also a benefit for Frontier Airlines World Mastercard members
What Elites are losing:
What Elites are losing:
🔃
Free Changes or Cancellations
ALL CUSTOMERS must now pay extra for a bundled fare to recieve flexibility.
💺
Free Seat Selection
ALL CUSTOMERS must now pay extra for a bundled fare in order to receive any complimentary seat selection.
➕
Complimentary Space-Available Upgrades
ALL STATUS MEMBERS must now pay for a bundled fare in order to receive a possible seat upgrade.
💸
Refundability
Customers must now purchase "cancel for any reason" via a third-party service for cash bookings at an additional cost. Diamond members no longer receive complimentary refundability.
🎁
Status Gifting
Platinum and Diamond members no longer receive a status gifting certificate for qualifying each year.
🐻
Discount Den Membership (Platinum Elite and Diamond Elite)
Platinum and Diamond members no longer receive lower enrollment cost for a Discount Den membership for qualifying each year.
What Frontier's customers still get:
What Frontier's customers still get:
An "on time" machine?
An "on time" machine?
In 2025, Frontier flights arrived late over 29% of the time!
In the same year, Spirit Airlines was almost 10% more likely to get you to your destination on time.
Left Behind...
Left Behind...
In April 2026 through June 2026, Frontier left behind 1,016 passengers involuntarily.
In the same 90 days, Delta, Allegiant, Southwest, United, Alaska, and Jetblue each left fewer than 100 customers behind.
Damaged Wheelchairs
Damaged Wheelchairs
Out of 17 operating carriers, Frontier was the most likely to mishandle or damage wheelchairs and assistive devices. Over 1.5 per 100 were improperly handled or permanently damaged.
Sleep at the airport.
Sleep at the airport.
Frontier Airlines is the only major airline in the US that has not committed to providing a hotel stay for overnight delays within their control.
Every other U.S. airline does.
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